24/7 Customer Support
NZ Owned & Operated
Great communication throughout
The saw arrived super quick but it was Mexican 11 toothed saw, nothing wrong with that but it was advertised as a 15 Toothed, (supply issues and the web site hadnt been updated) The saw was decent but I wanted a finer tooth saw hence the 15 TPI. I explained this to Matt and he quickly responded and sent out the correct one, a little rusty but that was explained and fine by me. due to freight costs Matt said to keep both saws - Thankyou very much
In life things don't always go right, but its the correction and great post sale response that counts.
Thanks Matt. good to know service doesn't stop with a sale